THE HAMILTON REGIONAL LABORATORY MEDICINE PROGRAM
Working out of Hamilton, Ontario, the HRLMP has more than 700 Lab Technicians, Assistants, and Staff working alongside over 50 medical and scientific professionals to deliver leading laboratory diagnostic care to patients in Hamilton, around Ontario, and across Canada.
Working in partnership with McMaster University, many of our medical professionals have cross appointments at McMaster University where they help educate the next generation of care providers. With laboratories located at each acute care site in Hamilton, and strategic afiliations forming a network of labs and logistic parternships, we are one of the largest integrated laboratory service programs in Canada.
MISSION, VISION, VALUES
MISSION
To provide leadership in all aspects of Laboratory Medicine, including service, education, and research, with the pursuit of excellence, encouragement of innovation and adherence to exemplary professional standards. The mission of the Hamilton Regional Laboratory Medicine Program shall be supportive of the missions of the participating hospitals and of McMaster University.
VISION
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Clinical and academic leadership in the Central South Region of Ontario
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A single influential, academic organization with an entrepreneurial approach
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High quality patient care through effective and efficient use of laboratory resources
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Maximal provision of specialized and reference clinical laboratory services for the Central South Region
VALUES
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Respect: We will treat every person with dignity and courtesy.
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Caring: We will act with concern for the well-being of every person.
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Innovation: We will be creative and open to new ideas and opportunities.
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Accountability: We will create value and accept responsibility for our activities.
QUALITY
The Quality Management System (QMS) of HRLMP and LRC Hamilton is well designed and comprehensive in order to deliver excellence in testing services to ensure the highest quality patient care. The HRLMP Quality Management System is designed to:
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Support the HRLMP Mission, Vision and Values
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Ensure that medical laboratory services meet regulatory and accreditation requirements
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Meet the needs of patients and all personnel responsible for patient care
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Support continuous improvement and customer satisfaction;
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Promote error free work
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Support high quality and appropriate laboratory services (e.g. accurate and precise results, appropriate test selection, timely reporting, correct interpretation of results, clinical usefulness, appropriate recommendations for further tests).
